Recent Posts

Your Business and SERVPRO

12/2/2021 (Permalink)

A business owner’s worst nightmare is walking into their office and it is underwater. SERVPRO of Highland Village is equipped to handle these situations quickly and efficiently in order to get your business back up and running as soon as possible. As one of the nation’s leading fire and water restoration companies, we have the knowledge and expertise on how to properly restore your property. With over 50 independently owned and operated franchises in the DFW area and over 1300 franchise locations across the country, the SERVPRO System has unmatched and nearly unlimited resources for equipment and field expertise. This knowledge and these resources are what make SERVPRO stand out amongst our competitors. SERVPRO has been working since 1967 on gaining and maintaining customers’ trust through completing exceptional work and building lasting relationships. If your business is in need of water remediation, fire restoration, mold remediation, or biohazard cleanup, don’t forget to give SERVPRO of Highland Village a call.

Tornado Season

12/2/2021 (Permalink)

Church's roof torn off by tornado Local church's missing roof after being in a tornado's path.

During the heavy storm season, Dallas is often hit with tornadoes. Tornadoes can leave behind a trail of destruction and ruin. At SERVPRO, we respond to people who have been displaced due to tornado damage in their homes. Wind can blow roofs off of buildings and trees can fall on buildings--allowing rain to enter these structures, causing further damage. In order to help families who have been affected by tornado damage, we pack up all of their belongings to be stored in our secure, climate-controlled facility, and begin to remove all debris from the home. Once all personal belongings and debris are removed, we can begin to properly dry out the structure. Once the house is dry, we can rebuild the structure and do any renovations necessary to make it “Like it never even happened.”

Heading to Storm

10/18/2021 (Permalink)

As a part of Storm Team Wilson, we at SERVPRO of Highland Village pride ourselves on being able to be dispatched at a moment’s noticed to a loss area. Whether this storm is a hurricane, polar vortex, or tornado site, we are here to help after these storms create chaos and serious damage. 

Types of Storm Work

Typically, we work at storm events that include home damages that are considered covered or uncovered. Uncovered Storm Work includes damages to be mitigated and repaired that will not be covered by a homeowner’s insurance policy. This can include mold or contents coverage over policy limits. Covered Storm Work includes damages that will be mitigated and repaired that will be covered under the homeowner’s insurance policy. This typically includes most water damage to the structure and contents up to a limit.

Drying Commercial Carpet

10/15/2021 (Permalink)

A flooded hallway This hallway shows where the water intrusion has stopped.

Commercial properties need to keep their business running more often than not, so when water damages these properties, time is of the essence. In this church, a coffee maker’s water supply line burst, flooding the room and hallway with water. In many commercial buildings, the carpet that is used is glued directly to the concrete and does not typically have a pad installed between the carpet and the concrete. This can make the drying process more simple, but drying may take longer. Cove base is pulled off of the wall and holes are poked behind where the cove base was glued in order to dry the walls and carpet more effectively. After the drying process has been completed, the cove base is reinstalled and the affected area is left "Like it never even happened."

Things You Should Know In Case of Water Damage

10/5/2021 (Permalink)

Water line seen on carpet On carpet, water lines can be easily seen as the water can discolor the carpet and create staining.

The sooner a leak from a water supply line is found, the better when dealing with water damage. This family had a leak from an upstairs bathroom water supply line that also infiltrated the entire downstairs.

Some facts about water damage that you may not know:

  1. Mold can start growing incredibly quickly (in as little as 24 hours), so call SERVPRO ASAP once you have experienced water damage.
  2. The smallest leak from a crack in a pipe can spill 250 gallons of water a day. This could lead to both higher utility bills and larger repair bills.
  3. If you are experiencing some sort of leak that is leading to water damage, turn off electricity in the affected area(s). Water is a conductor of electricity, which could be incredibly dangerous until water is extracted.
  4. If water has been sitting for more than 72 hours, it is considered “black water”. Black water is a pathogenic biohazard that can include sewage and chemical waste. This is the reason time is of the essence when remediating water damage.

Stop Further Water Damage with These Tips

9/30/2021 (Permalink)

If you find yourself experiencing a water loss in your home, follow along for some tips on how to prevent further damage to your home and furniture. If you are able, shut off the source of the water. Sometimes storms can bring water into your home, but if you have a leak inside your home, turn the water supply to your house off first. This will prevent any more leaking in your home until you can call the experts in to assess the damage and come up with a plan of action for remediation. If you have light flooding or a small water loss, protect your wooden furniture from rising water by wrapping the legs with aluminum foil or placing wood blocks under the wooden legs.

Do not use your household vacuum to remove water

Don’t turn on ceiling fixtures if the ceiling is wet.

Don’t leave wet fabrics up. Hang furs and leather goods.

Turn air conditioning on for maximum drying in the summer.

Remove colored rugs from wet carpeting to prevent staining.

Move art objects to a safe, dry place.

If you have light flooding or a small water loss, protect your wooden furniture from rising water by wrapping the legs with aluminum foil or placing wood blocks under the wooden legs.

This knowledge can help save you from an even bigger headache during your water damage, so don't forget to bookmark this page to refer back to in case of emergency, and call the pros at 940-241-3434.

Be Prepared with an Emergency Ready Plan

9/28/2021 (Permalink)

Flooded workout room A flooded business' workout room in Corral City.

Water can create damage in your business that can keep you from being open for your customers. In this resident center workout room, a clogged outside drain prohibited water from being directed away from the building, resulting in water flowing into this workout room and a few other rooms in the building. Not wanting any downtime--or mold growth, this resident center in Corral City called us to be able to extract water immediately and dry down the flooring and walls. Being organized and calm in these emergency situations is key in order to get your business back up and running as soon as possible. Be ready for any emergency at your business by signing up with SERVPRO of Highland Village for an Emergency Ready Plan today!

Lantana, TX Lightning Strikes

9/27/2021 (Permalink)

During storms, lightning can strike anywhere, at any time. Fires can be caused by this lightning when it strikes houses. The Argyle Fire District has responded to numerous calls due to lightning strikes, high water rescues, and medical emergencies during a short period of time. Multiple Lantana homes have been considered a total loss as a result of fire and water damage.

Getting families back into their homes as soon as possible after being displaced due to a house fire is our top priority. We attempt to salvage as many items as possible when cleaning after fire damage. In order to make this possible, we clean furniture with our upholstery cleaning machine, clothes with the Esporta Wash System, and other salvageable household items with dry cleaning sponges. SERVPRO stands out among the crowd because of our attention to detail when handling a customer’s belongings.

How SERVPRO Can Help Small Business

7/15/2021 (Permalink)

Certified: SERVPRO Cleaned Badge A business displaying their Certified: SERVPRO Cleaned badge.

In a past study entitled COVID-19 Cleaning: A Reopening Study, 1,000 customers had been interviewed in order to assess their attitudes and comfort levels about being patrons in businesses during the pandemic. Findings from this study concluded that 71% of customers expect each business they visit to be considerably cleaner than their own home. Customers feel that how clean a business is in direct correlation to how well a business is run. This study was conducted at the beginning of the pandemic, and customers still hold a business’s cleanliness in high regard, over a year later. SERVPRO of Highland Village still offers our Certified: SERVPRO Cleaned service to businesses needing cleaning services. Please contact us at (940) 241-3434 for more information.

Our Second Year

7/14/2021 (Permalink)

Harrison - image of male owner with hat on One of our owners, Harrison Stone

In May this year, we celebrated our second anniversary in business! In the whirlwind that has been the past year, we have learned how to best help our community during a global pandemic through our services. As we continue to strive to be a light in our community, we look forward to what the next years will bring. We reflect on our first years and are thankful for how much we have been able to learn and grow, while looking ahead at our future goals. One of our owners, Harrison Stone, has said, "Getting to help people these first years has been a really great experience and the things we have learned have changed our business a lot. The satisfaction of our customers is what continues to drive our business. We thank everyone who has been a part of it and we look forward to a long and bright future."