Recent Posts

Our Nation As We Know It

1/8/2021 (Permalink)

Almost a year ago, the United States faced a new threat that we were largely unprepared for: COVID-19. This novel coronavirus has changed the way we live our lives and how we function daily. Throughout toilet paper shortages, hand sanitizer shortages, and mask shortages the nation had to stand strong in an attempt to battle this virus so it would not take over the nation. Almost a year later, COVID-19 still runs our lives. 

In order to keep our world safer and give people peace of mind, SERVPRO came up with a solution. Through our Certified SERVPRO Cleaned program, businesses and their customers everywhere can rest assured that the places they work and shop have been cleaned to CDC standards. Businesses can also do their own cleanings with Certified SERVPRO Products. Through this program, businesses can use CDC and EPA registered products to battle against COVID-19.

Tornado Season

12/3/2020 (Permalink)

Church's roof torn off by tornado Local church is missing their roof after a tornado came through

Dallas is often hit with tornadoes during the heavy storm season. These tornadoes leave behind a trail of destruction and ruin. We respond to these situations where people have been displaced from their homes due to tornado damage. Trees fall on buildings and wind blows roofs off of buildings, which allows rain to enter the building, causing further damage. We are able to help families who have had their homes damaged by tornadoes by packing up all of their belongings to be stored at our warehouse, then we start to remove all debris from the home. Once all debris is removed, we can start to make sure that we dry the house out properly. Once the house is dry, we can start to rebuild the property and do any renovations necessary to make sure to make it "Like it never even happened."

Your Business and SERVPRO

12/3/2020 (Permalink)

Sitting water in an auditorium The result of devastating water damage to an auditorium in Argyle, TX.

When disaster strikes in your business, trust SERVPRO of Highland Village to be equipped to get you back on your feet as soon as possible. As one of the nation’s leading fire and water restoration companies, we know how to properly restore your property. With over 50 independently owned and operated franchises in the DFW area, and over 1300 franchise locations all over the country, SERVPRO as a system has nearly unlimited and unmatched resources for equipment and field expertise. These resources and this knowledge is what helps us to stand out against our competitors. Since 1967, SERVPRO has been able to gain and keep customer’s trust through building lasting relationships and doing exceptional work. Next time your business is in need of water remediation, fire remediation, mold remediation, or biohazard cleanup, don't forget to give SERVPRO of Highland Village a call!

Heading to Storm

10/19/2020 (Permalink)

Storms can create a lot of damage and ruin a lot of structures. This is why SERVPRO of Highland Village is part of Storm Team Wilson. Being a part of a storm team means that our Storm Team leaders can dispatch us any time there is a storm loss in order to help people affected by a storm. A storm event can be many things, but typically storms are hurricanes, tropical storms, tornadoes, or a large blizzard or freezing event.

Types of Storm Work

There are two types of Storm work we do, uncovered and covered. Uncovered Storm work includes being more involved with just the customer, as their insurance will not cover the loss. Covered Storm work includes being more involved in communication with the insurance company, because the loss is covered under the customer’s policy.

Drying Commercial Carpet

10/15/2020 (Permalink)

A flooded hallway This hallway shows where the water intrusion has stopped.

When commercial properties experience a water damage, they need to get their business back up and running as soon as possible. At this church in Argyle, a water supply line to a coffee maker burst, filling the room and their hallway with water. Since commercial carpet typically does not have a pad underneath the carpet and is glued directly to the concrete, the drying process is more simple but it does take a little bit longer. In order to dry the walls and the carpet effectively, the cove base is pulled off of the wall and holes are poked where the cove base was previously glued. Once the drying process is completed, the cove base is reinstalled and everything is "Like it never even happened."

Things You Should Know in Case of a Water Damage

10/5/2020 (Permalink)

Water line seen on carpet On carpet, water lines can be easily seen as the water can discolor the carpet and create staining.

Water can be extremely intrusive in a household. When dealing with a leak from a water supply line, the sooner you can find the source and stop the leak, the better. 

This family dealt with a leak from an upstairs bathroom that made its way throughout their whole downstairs. Ceilings collapsed, insulation fell through, and much furniture was lost to this water intrusion.

Water Damage Facts:

  1. Mold can start growing in as little as 24 hours, so call SERVPRO ASAP if you are experiencing a water damage!
  2. Even a small leak from a crack in a pipe can spill 250 gallons of water per day. A crack ? of an inch in length can be all that is needed to add up to a massive repair bill.
  3. Water is a conductor of electricity, which means that if you are experiencing a water damage, you should turn off electricity in order for technicians to be able to safely extract water.
  4. If left for long periods of time, water can turn into a dangerous biohazard. If water is sitting for more than 72 hours, it is considered “black water” and is a pathogenic biohazard. “Black water” can also include sewage and chemical waste.

Stop further water damage with these tips

10/1/2020 (Permalink)

If you find yourself experiencing a water loss in your home, follow along for some tips on how to prevent further damage to your home and furniture.

If you are able, shut off the source of the water. Sometimes storms can bring water into your home, but if you have a leak inside your home, turn the water supply to your house off first. This will prevent any more leaking in your home until you can call SERVPRO in to assess the damage and come up with a plan of action for remediation. If you have light flooding or a small water loss, protect your wooden furniture from rising water by wrapping the legs with aluminum foil or placing wood blocks under the wooden legs. 

Do not use your household vacuum to remove water.

Don’t turn on ceiling fixtures if the ceiling is wet.

Don’t leave wet fabrics such as drapes or curtains up. Hang furs and leather goods.

Turn on your air conditioning for maximum drying power in the summer.

Remove colored rugs from wet carpeting to prevent staining.

Move art objects to a safe, dry place.

This knowledge can help save you from an even bigger headache during your water damage, so don't forget to bookmark this page to refer back to in case of emergency, and call the pros at 940-241-3434.

Be prepared with an Emergency Ready Plan

9/29/2020 (Permalink)

Flooded workout room A flooded business' workout room in Corral City.

Water can create damage in your business that can keep you from being able to provide service to your customers. In this workout room, a clogged exterior drain prohibited water from being directed away from the building, resulting in water flowing into the workout room. Not wanting any downtime, this business owner in Corral City called us to be able to extract water immediately and dry down flooring and walls. Being organized and calm in emergency situations is key in order to get your business back up and running as soon as possible. Our team is ready to create an Emergency Ready Plan for your business every day. Be ready for any emergency at your business by signing up for an Emergency Ready Plan today!

Lantana, TX Lightning Strikes

9/28/2020 (Permalink)

Lightning during storms can strike in inopportune places. During recent storms in Lantana, fires were caused by lightning striking houses. Argyle Fire District responded to a total of 14 calls due to lightning strikes, high water rescues, and medical calls during a short period of time. Two Lantana homes were considered a total loss as a result of fire and water damage. 

When families are displaced due to a house fire, we make it our mission to work as quickly as we can in order to get families back into their homes as soon as possible. In order to salvage as many items as we can, we clean furniture with our upholstery cleaning machine, clothes with the Esporta Wash System, and other household items with dry cleaning sponges. Attention to detail is key when handling a customer’s belongings, and that is why SERVPRO stands out among the crowd.

How SERVPRO can Help Small Business

7/16/2020 (Permalink)

In a recent study titled COVID-19 Cleaning: A Reopening Study, 1,000 consumers were interviewed to help assess the attitudes and comfort levels of the general public as it relates to patronizing business during the COVID-19 pandemic. Following the conclusion of the study, our experts identified several factors that are important to note for all business owners during this time. The first being that consumers expect your business to be cleaner than their home. Nearly 71% of the respondents identified their need for a higher standard of cleanliness in direct comparison to that of their own home. As a result, customers identify cleanliness as a representation of how well a business is operated. Many respondents also believe that we have entered a new era for cleanliness in business and that consumer concerns regarding COVID-19 are not going away any time soon. Fortunately, SERVPRO of Highland Village has a solution through our COVID Cleaning Services. Our certified clean decal lets our neighbors know that your business is taking every precaution during this time of uncertainty. We are proud to know our actions are helping those around us and we hope you will join us by signing up your business today!