Recent Posts

Heading to Storm

10/19/2020 (Permalink)

Storms can create a lot of damage and ruin a lot of structures. This is why SERVPRO of Highland Village is part of Storm Team Wilson. Being a part of a storm team means that our Storm Team leaders can dispatch us any time there is a storm loss in order to help people affected by a storm. A storm event can be many things, but typically storms are hurricanes, tropical storms, tornadoes, or a large blizzard or freezing event.

Types of Storm Work

There are two types of Storm work we do, uncovered and covered. Uncovered Storm work includes being more involved with just the customer, as their insurance will not cover the loss. Covered Storm work includes being more involved in communication with the insurance company, because the loss is covered under the customer’s policy.

Drying Commercial Carpet

10/15/2020 (Permalink)

A flooded hallway This hallway shows where the water intrusion has stopped.

When commercial properties experience a water damage, they need to get their business back up and running as soon as possible. At this church in Argyle, a water supply line to a coffee maker burst, filling the room and their hallway with water. Since commercial carpet typically does not have a pad underneath the carpet and is glued directly to the concrete, the drying process is more simple but it does take a little bit longer. In order to dry the walls and the carpet effectively, the cove base is pulled off of the wall and holes are poked where the cove base was previously glued. Once the drying process is completed, the cove base is reinstalled and everything is "Like it never even happened."

Things You Should Know in Case of a Water Damage

10/5/2020 (Permalink)

Water line seen on carpet On carpet, water lines can be easily seen as the water can discolor the carpet and create staining.

Water can be extremely intrusive in a household. When dealing with a leak from a water supply line, the sooner you can find the source and stop the leak, the better. 

This family dealt with a leak from an upstairs bathroom that made its way throughout their whole downstairs. Ceilings collapsed, insulation fell through, and much furniture was lost to this water intrusion.

Water Damage Facts:

  1. Mold can start growing in as little as 24 hours, so call SERVPRO ASAP if you are experiencing a water damage!
  2. Even a small leak from a crack in a pipe can spill 250 gallons of water per day. A crack ? of an inch in length can be all that is needed to add up to a massive repair bill.
  3. Water is a conductor of electricity, which means that if you are experiencing a water damage, you should turn off electricity in order for technicians to be able to safely extract water.
  4. If left for long periods of time, water can turn into a dangerous biohazard. If water is sitting for more than 72 hours, it is considered “black water” and is a pathogenic biohazard. “Black water” can also include sewage and chemical waste.

Stop further water damage with these tips

10/1/2020 (Permalink)

If you find yourself experiencing a water loss in your home, follow along for some tips on how to prevent further damage to your home and furniture.

If you are able, shut off the source of the water. Sometimes storms can bring water into your home, but if you have a leak inside your home, turn the water supply to your house off first. This will prevent any more leaking in your home until you can call SERVPRO in to assess the damage and come up with a plan of action for remediation. If you have light flooding or a small water loss, protect your wooden furniture from rising water by wrapping the legs with aluminum foil or placing wood blocks under the wooden legs. 

Do not use your household vacuum to remove water.

Don’t turn on ceiling fixtures if the ceiling is wet.

Don’t leave wet fabrics such as drapes or curtains up. Hang furs and leather goods.

Turn on your air conditioning for maximum drying power in the summer.

Remove colored rugs from wet carpeting to prevent staining.

Move art objects to a safe, dry place.

This knowledge can help save you from an even bigger headache during your water damage, so don't forget to bookmark this page to refer back to in case of emergency, and call the pros at 940-241-3434.

Be prepared with an Emergency Ready Plan

9/29/2020 (Permalink)

Flooded workout room A flooded business' workout room in Corral City.

Water can create damage in your business that can keep you from being able to provide service to your customers. In this workout room, a clogged exterior drain prohibited water from being directed away from the building, resulting in water flowing into the workout room. Not wanting any downtime, this business owner in Corral City called us to be able to extract water immediately and dry down flooring and walls. Being organized and calm in emergency situations is key in order to get your business back up and running as soon as possible. Our team is ready to create an Emergency Ready Plan for your business every day. Be ready for any emergency at your business by signing up for an Emergency Ready Plan today!

Lantana, TX Lightning Strikes

9/28/2020 (Permalink)

Lightning during storms can strike in inopportune places. During recent storms in Lantana, fires were caused by lightning striking houses. Argyle Fire District responded to a total of 14 calls due to lightning strikes, high water rescues, and medical calls during a short period of time. Two Lantana homes were considered a total loss as a result of fire and water damage. 

When families are displaced due to a house fire, we make it our mission to work as quickly as we can in order to get families back into their homes as soon as possible. In order to salvage as many items as we can, we clean furniture with our upholstery cleaning machine, clothes with the Esporta Wash System, and other household items with dry cleaning sponges. Attention to detail is key when handling a customer’s belongings, and that is why SERVPRO stands out among the crowd.

How SERVPRO can Help Small Business

7/16/2020 (Permalink)

In a recent study titled COVID-19 Cleaning: A Reopening Study, 1,000 consumers were interviewed to help assess the attitudes and comfort levels of the general public as it relates to patronizing business during the COVID-19 pandemic. Following the conclusion of the study, our experts identified several factors that are important to note for all business owners during this time. The first being that consumers expect your business to be cleaner than their home. Nearly 71% of the respondents identified their need for a higher standard of cleanliness in direct comparison to that of their own home. As a result, customers identify cleanliness as a representation of how well a business is operated. Many respondents also believe that we have entered a new era for cleanliness in business and that consumer concerns regarding COVID-19 are not going away any time soon. Fortunately, SERVPRO of Highland Village has a solution through our COVID Cleaning Services. Our certified clean decal lets our neighbors know that your business is taking every precaution during this time of uncertainty. We are proud to know our actions are helping those around us and we hope you will join us by signing up your business today!

Our First Year

7/14/2020 (Permalink)

Back in May of this year, SERVPRO of Highland Village celebrated its first year as a licensed franchise. We are beyond thrilled with how our services have impacted our community and we look forward to helping many others in the near future. Due to the unsuspecting nature of 2020, we have not had the proper opportunity to reflect on our successes and moments of learning this past year. Until now! Our proud owner Harrison Stone shares his thoughts by stating, "Getting to help people this first year has been a really great experience and the things we have learned have changed our business a lot. The satisfaction of our customers is what continues to drive our business. We thank everyone who has been a part of it and we look forward to a long and bright future."

How Can I Repair Storm Damage To My Home?

7/6/2020 (Permalink)

Storm damage occurs at the most unpredictable times and can leave the homeowner not knowing what to do to restore their home. However, you can restore your home quickly and effectively by calling a fire and damage restoration company as soon as possible after the storm has ended. 

The following is an overview of how you can repair your home after storm damage, including an in-depth look at the different types of storms and what storm damage is, how the restoration process works, and whether or not the cleanup and restoration is covered by your insurance. 

What Is Storm Damage?

Storm damage is simply any damage that occurs as a result of a storm. There are many different types of storms, including thunderstorms, tornadoes, hurricanes, floods, and snowstorms. Storms can cause damage to a home by heavy rain, winds, lightning, hail, and various other elements. With storm damage cleanup and restoration, wildfires are also included as a type of storm. 

Regardless of the type of storm that affects your home, a prompt restoration effort is often necessary. This is because fire and water damage can worsen over time, whereas quick cleanup can lessen the effects of a severe storm. 

Ideally, a storm can be identified in advance, and you can have a plan in place for after the damage occurs. However, storms are not always predictable, which is why it is important to find a restoration company that offers 24/7 emergency storm damage cleanup and restoration services so that you can ensure the process is as quick and effective as possible.

Rejuvenate Your Home 

The purpose of storm damage restoration is to restore your home at the most affordable cost possible. This often involves restoring damaged parts of your home rather than replacing them. The process typically begins with a detailed inspection of your home. When hiring a professional flooding and storm damage restoration company, they will assess every part of the house, including the foundation, floors, walls, roof, and furniture. 

They will then begin the restoration process by boarding up severely damaged and sensitive areas so that further damage does not occur. The initial steps towards the rejuvenation of your home may also include removing water, smoke, soot, and other elements that cause more damage over time. 

You should strive to find a restoration company that can come to your home as soon as possible after the storm has passed, and many offer 24/7 emergency services. This allows the professionals to start the process early, which can lessen the overall damage and make the restoration more effective. 

Removal of Water

The main issue with many storms is water damage. Thunderstorms typically lead to heavy rain, which can cause flash flooding. Also, if the roof is damaged by heavy winds, lightning, etc., then even light rain during a storm can cause severe water damage. 

One of the first things a restoration company will look to do upon arrival to your home is to remove the standing water quickly. This helps prevent secondary water damage and issues such as mold. It can also make drying occur faster and thus a full restoration can be completed in less time. A professional home restoration company will likely use certain equipment, including, but not limited to:

  • Moisture detectors
  • Infrared cameras
  • Dry Vacuum
  • Submersible water pumps
  • Truck-mounted vacuum units

Professional water removal is important because water can hide in hard-to-notice places, such as under carpet, floorboards, and on the inside of the walls. It is not uncommon for experienced and skilled water extraction professionals to remove hundreds of gallons of water in the initial stages of the restoration process. 

Is It Covered by Insurance?

Many types of storm damage are covered by homeowner’s insurance. Most policies cover damage by lightning, fire, wind, and hail. Some also cover water damage restoration and replacement costs due to flooding and other storm concerns, but water damage is less commonly covered than other types of storm damage.

It is important to check with your insurance provider to determine what all costs are covered if a storm leads to home damage. By understanding what types of damage your insurance policy covers, you can properly prepare financially in case a storm does damage your home. 

Regardless, a prompt response to the damage is often necessary to cut costs and restore as much of your home as possible, reducing the need for more expensive and time-consuming replacements. 

Work with the Storm Damage Experts

You can find out more about storm damage cleanup and restoration by getting in touch with our professional restoration experts today. We provide 24/7 service and can get to you as soon as possible after a severe storm damages your home. For more information or for prompt and reliable service, give our team at SERVPRO a call today. 

Different Types Of Storms & The Damage They Bring

7/2/2020 (Permalink)

Thunderstorms can be incredibly damaging to your home. There are many different elements a thunderstorm may include, such as lightning, wind, rain and hail. While there is only so much you can do to protect your home from a natural disaster, understanding the different types of storms and how they may damage your home can help you properly plan if a bad storm is headed your way and know what to expect in the aftermath.

Depending on the area you live in, you may be at an increased risk of experiencing certain types of storms. Being familiar with the types of storms your area is most likely to experience can be very helpful. The following is an overview of the more common types of storms and how they can damage your home. 

Types of Storms

The different types of storms include thunderstorms, tornadoes, hurricanes, and winter storms. Each is damaging in its own way and claims numerous lives each year in the United States. In addition to the deadly nature of storms, they can also severely damage your home. 

Storms often damage homes by infiltrating them with water, causing electrical damage and damaging the foundation, walls, and roof through heavy wind, lightning, rainfall, and other elements. 

Water damage, fire damage and heavy damage caused by wind are among the most common ways in which your home can suffer from a severe storm. Below we highlight the three main types of damage that often occur to homes inside the United States. These damages include lightning, tornado, and flood damage.


Lightning exists with many thunderstorms. They have the power to damage the electrical wiring inside your home. If there are any electrical items plugged into outlets in your home, then they are at risk of damage as well. This includes computers, cell phones, televisions, kitchen appliances, and more. Another way lightning can damage your home is by striking your roof or other parts of your home. Lightning can also lead to home fires that can quickly spread as well.

To prevent lightning damage, be sure to unplug all electrical appliances and items. Also, stay away (and keep children away) from electrical outlets, appliances, and systems during thunderstorms for optimal safety. 

Lightning can also cause the power to go out, so be sure to have flashlights and candles ready before an expected storm. If lightning damage does occur, consider contacting a home damage restoration company near you that offers prompt service. They can restore parts of the home directly affected by lightning such as roof damage as well as damages that occur as a result of an electrical fire caused by lightning.  


A tornado is a fast-moving vortex of high winds that connects from a cloud to the ground. They appear as a funnel-shaped cloud and can be incredibly violent and destructive. Most tornadoes have 100 mile per hour winds or higher, and some can carry winds more than 200 miles per hour. This gives them the potential to be incredibly destructive to a home. 

There is little that can be done to prevent a tornado from causing damage, but a prompt initial response to damage can help the restoration process be more effective. If a tornado warning is given for your area, then be sure to get in the safest place possible where there are no windows. After the storm, check your home for damage and call a restoration professional for fast and effective service. 


Floods are often more severe than many realize, and they claim hundreds of lives each year in the United States alone. 

A flood occurs when there is an overflow of water in areas that are normally dry. Storms often bring heavy rain to an area. While much of the water absorbs into the soil or goes down drains, storms that produce heavy rain or rain that continues for an extended period of time leads to flooding. Flash floods can also occur if rivers and other water sources become too full and lead to an overflow. 

Floods can damage your home if standing water builds up along the foundation. In many instances, the water and moisture can enter your home through tiny cracks and gaps. If this occurs, it may lead to the need for storm damage restoration. 

Fight Back Against Storm Damage with SERVPRO

SERVPRO of Highland Village is here to help homeowners restore their homes after storm damage. If wind, water, fire or other elements have damaged your home, then get in touch with us today. 

We offer a 24/7 service so that the restoration process for your home can start right away. You can reach us through phone or email, and our team is happy to answer your questions and guide you through the restoration process.