Recent Posts

Trouble in Houston

10/7/2019 (Permalink)

High floodwater on roads This much water can sweep away your car!

60 inches of rain can put almost anything underwater! That's what happened in Houston during the most recent tropical storm. SERVPRO of Highland Village sent a storm team down to provide some relief in the area, where we saw extensive damage. We were almost unable to make it past several roads because the water was too high, even after a few days after the water started receding! 

Toxic Water

Unfortunately, flood water of any kind is classified as "category 3," and considered to be toxic. Anything the water touched should be removed and disposed of as quickly as possible. For one home in the area, this meant removing all cabinets, carpet, wood flooring, doors, and more. We also performed flood-cuts 18 inches above the baseboards, which entails removing any drywall that had absorbed the contaminated water. 

Efficiency

It's important to clear the property of any moisture as quickly as possible, otherwise, there is an ever-increasing risk of mold growth. SERVPRO of Highland Village works fast to mitigate the chances of damage or contamination spreading. 

Flood Information

9/8/2019 (Permalink)

Floods can happen anywhere, anytime! It's important to know what you can do to minimize your losses when faced with one. According to the American Red Cross (ARC), floods cause the most damage over any other disaster yearly. The most likely cause of a flood will be heavy rainfall,  overflow of a dam, or failure of other water containment systems. 

Prioritize safety

The most important thing to remember is to not take risks. Flood-water can be contaminated with dangerous chemicals or waste, so keeping your distances when possible is always a priority! One of the best ways to keep informed is to sign up for your local area's alert system.  

Protect Your Belongings

If you have time to prepare for potential flooding, move any valuables to an elevated location. Doors and windows are often no match for large amounts of water, just 12 inches can sweep away your car! 

After the Flood

Floods can be dangerous even after they're gone! High water can drive animals like snakes into your home. There's also a risk of electrocution if a live current comes into contact with any water. It's important to listen to authorities and exercise caution when assessing any damage. 

It's always important to have a plan for when bad things happen. Cleaning up after even a minor flood can prove to be an overwhelming task, so don't go alone! SERVPRO of Highland Village is more than capable of handling any size job quickly and easily. Give us a call at (940)-241-3434. 

Choose the Leader in the Restoration Industry

8/11/2019 (Permalink)

SERVPRO is the number one leader in water restoration in the US. Whether you need emergency flood damage restoration, or your upholstery or carpets cleaned. We have the training, skill, and professional equipment to make your house feel like home again.  Check out these reasons to use SERVPRO of Highland Village:

  1. Faster to Any Sized Disaster
  2. A Trusted Leader in the Restoration Industry with over 1,800 Franchises
  3. 24-Hour Emergency Service
  4. Highly Trained Restoration Technicians
  5. Advanced Restoration and Cleaning Equipment

SERVPRO of Highland Village specializes in the restoration and cleanup of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business. SERVPRO of Highland Village can also perform your duct and carpet cleaning in your home or business. We can even clean up after your construction project is completed.

Why choose SERVPRO of Highland Village? Because we can make it "Like it never even happened."

HVAC Condensation Can Cause Water Damage

8/7/2019 (Permalink)

When your HVAC creates condensation, that water needs somewhere to spread, and those lines can become clogged quickly. This can cause your emergency line to either break or your drop pan to overfill! So, what should you do if this happens causing water damage?

Call an HVAC company to service your unit? This is probably the easiest and most efficient method, but unfortunately the most expensive.

Check to make sure your primary condensation line, usually located near the ground outside the home in an area of high foot traffic, is slowly dripping water when your HVAC is on.

If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door as to be more noticeable when dripping.

If the primary, or both lines, are not dripping while the unit is on, find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!

Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged, you may need to have it replaced.

SERVPRO of Highland Village will come out and perform a free moisture inspection on your residence or commercial property if you believe you may have had a potential accident. We get an estimate to you or begin communication with your insurance. If you HVAC leaking, call SERVPRO of Highland Village at (940)-999-1279

When Storms or Floods Hit, SERVPRO of Highland Village is Ready

8/5/2019 (Permalink)

Lightning striking on a lake Lightning storm

SERVPRO of Highland Village is your local storm and flood damage restoration professional. Since we are in and part of your community, we are able to respond quicker to your emergency, with the right resources. With highly trained staff, specialized equipment, extensive experience, and the SERVPRO team behind us, we are equipped to restore your business or home “Like it never even happened.”

Storms and floods have been increasing throughout the past few years and so has our ability to respond ASAP. But it’s not over yet. Summer storms are still with us. If a large storm impacts our area, we have access to additional resources to handle any size disaster. The faster response, the less the damage, the less likely there will be additional damage, and the faster we can get you back to where you need to be. Mitigation is key in our line of work and with water damage a prompt response is crucial to lower your bill at the end of it.

Have Storm or Flood Damage? Call SERVPRO of Highland Village today (940)-999-1279

Allergy Season is here

8/5/2019 (Permalink)

Allergies are at full force this year and this is the time of year they are present. Whether it’s pollen or dust plumes blown over from the Sahara Desert, it gets into your HVAC system and without regular cleaning. SERVPRO of Highland Village specializes in air duct cleaning on homes and businesses in Highland Village and surrounding areas. Our technicians are trained to handle any type of HVAC cleaning.

You do not want you or your family living in an unhealthy environment.

Call our office today at (940)-999-1279 and we will come out for free to look at your system and provide you with a thorough estimate of what your home or business might need.

Keep a Sharp Eye Out for Water Damage

7/29/2019 (Permalink)

Stained and discoloring ceiling from water damage Water stain on a sagging ceiling.

When Should You Contact Us?

One of the biggest reasons a water job becomes more expensive is because of owner negligence. For most water damage jobs, the problem just gets worse over time if it’s ignored. Home and business owners can end up paying a much higher bill for our mitigation services because of the effects that water can have on any hygroscopic material. Whether it’s standing water or just soaked into the drywall, the degradation process has already begun and won’t stop until an outside force (like SERVPRO) begins the drying process. When you find water damage, the best thing to do is to find the source of the water and shut it off. If the water is coming from a location that you either can’t reach or unable to turn off, the next step is to call a plumber in the area. Once you’ve got the water turned off then it’s time to call SERVPRO of Highland Village for a free estimate to access the situation.

It doesn’t matter the size of the water damage, we will be able to take care of it. However, water damage can be difficult to spot sometimes. It’s hard to know what’s worth calling us for so here are a few signs.

  • Wet or soggy carpets
  • Buckling or warping wood floors
  • Sagging or soft ceilings or walls
  • Water stains on ceiling or walls

We have highly trained technicians on call 24/7 whenever you need us. Don’t wait until the situation gets worse, contact our highly trained team at SERVPRO of Highland Village at (940)-241-3434

When Did You Last Check Your Toilet?

7/29/2019 (Permalink)

Fans set up in a bathroom because of an unchecked toilet An unchecked toilet.

Aging Toilets 

Aging toilets have been the cause of a few water damages that SERVPRO of Highland Village has been asked to respond too. As they get older, however, it’s components can degrade and malfunction over time if not properly maintained. Any kinds of jam or malfunctions can lead to more serious issues. Admittingly, some of these issues might be a long-term refilling process that can affect your monthly water bill or a more serious issue like an overflowing reservoir.
Overflowing reservoirs might not be as damaging as a pipe bursting, but it will still require professional water removal and recovery. Even water flowing from the reservoir of the toilet for more than a few minutes can rapidly cover your bathroom floor causing the floor, baseboards and sometimes cabinets had to be taken out. Materials such as tile or laminate flooring may be non-hygroscopic (having little or no tendency to absorb moisture), however, saturation can still occur with these materials if the problem is not addressed promptly.
SERVPRO of Highland Village has professionals who can arrive with high-powered extraction equipment for the most severe water damages. Once we arrive on-site and get cleared to begin, any more damage done by the water should stop and the mitigation process will start. Once we’ve pumped any standing water out, we use our professional drying equipment to preserve any part of your affected home or business. As traumatic as this can seem, with a prompt response from you, SERVPRO of Highland Village will make any water damage “Like it never even happened.”
Give SERVPRO of Highland Village a call anytime catastrophe strikes at (940)-999-1279

Flash Flooding: Preparation Over Restoration

7/8/2019 (Permalink)

Flooded Trinity river next to Downtown Dallas Trinity River in Dallas Flooding

Flash flooding is responsible for more deaths annually than any other type of severe weather. Flooding in dense cities is becoming increasingly devastating as cities grow. Whenever we build a new building, highway, sidewalk or parking garage, we take away an area where water can soak up in the soil like a sponge. The grasslands and wetlands that used to inhabit most of DFW, have been built over with a mountain of interlocked concrete. This accelerates the flow of rainwater which leads to more ‘flash floods’. 

A side note: many cities are encouraged to build up walls and barriers along rivers in order to prevent flooding in the area. This is not only ineffective but in turn, makes flooding much worse for others downstream. Rivers need room to transport massive amounts of rainwater and constricting them only is like rubbing dirt on an open wound.

How to protect your home or business from water damage related to excessive rain?

Most of these issues I’ve stated are problems that can only be fixed through smart urban planning and other political actions. In order to get the most effective change and ensure your community minimizes their flood risk is to contact your local congressman or woman through email, phone, or in-person, and explain your concerns for smart flood control in your community. However, we all have seen how unreliable and uncooperative the political process can be. So, what actions can you take immediately?

  • The cheapest way is by redirecting your downspouts. Making sure that the water coming off your roof makes it's way to a drainage or water source is important. 
  • Adding a garden: Since plants absorb water much more efficiently than grass it would be a good idea to introduce a garden to your lawn.
  • Rain barrels allow the water coming from your downspout to be reused to water your plants which helps save you money.

There are other measures like dry wells and rain gardens that serve as extra prevention measures, but, they are more costly.

SERVPRO of Highland Village

6/21/2019 (Permalink)

SERVPRO logo SERVPRO of Highland Village is the choice to make

If you find yourself facing a fire damage, water damage, mold damage, or storm damage in your residence or business, we realize you have more than one option for who to call. However, we want to build a case for why you should choose SERVPRO of Highland Village over your other potential choices.

SERVPRO as a brand is a well-respected leader in the restoration industry. Since 1967, we have been the company trusted with the nation's properties.

We are neighbors. SERVPRO of Highland Village is a part of the community. We live here, serve here, and it's our passion to serve all of our customers well. 

No matter the size of the damage, we are equipped to make your property "Like it never even happened." Aside from our individual franchise, we are supported by and connected to a nationwide network of franchises. Should we experience a large storm event, we are able to mobilize additional crew, equipment, and resources to help us help you. 

If you have any questions, don't hesitate to give us a call - we'd love the opportunity to assist you.