What our Customers say...


In addition to the Highland Village SERVPRO team assisting me with my own water damaged home, I have referred them to a number of our customers and friends who have experienced a water damaged home or business. I can't thank them enough for taking such good care of our valued customers. The feedback I receive is always positive! Professional, honest, courteous, knowledgeable and confident in their work are some of the things our customers say when we follow up with them. A BIG thank you to Harrison and the team!

Very Professional! Thanks for everything!

I couldn't be more impressed or appreciative of the SERVPRO Highland Village team. I went through the main corporate website and submitted a request, not expecting to get a call as I didn't know if they would be able to work during shelter in place. Not only did I get an immediate call from the Highland Village team, they offered to come out immediately. They were exactly on time, looked around at our mold problems, gave me a quote on the spot and did all of the work - in less than 2 hours! The guys were extremely professional, thorough and did a fantastic job. Our house feels better already! Thank you so much - we will definitely use SERVPRO Highland Village again and recommend them to everyone we know.

They were prompt and professional at all times, I highly recommend to everyone. Best bang for the buck around.

Always great service. Super professional, responsive and on time.

Great company run by great people!

Very timely and professional. Explained every step and took the extra effort. Highly recommend.

They did an awesome job cleaning my upholstery and cleaning my carpets, stains were removed and it turned out awesome. I would definitely recommend them and I will be using them in the future.

I highly recommend this company, they are very nice, professional and on time. They get the job done right the first time. Very satisfied.

Great job done. High quality work and would definitely recommend this team any of their services. We will be using them again.

AMAZING experience! 10/10 would recommend, Harrison was very professional and nice.

I called around 7:30 the evening our water damage was discovered. Harrison got to my house at 9:00pm and stayed until midnight getting the equipment all set up. Harrison & his team were top notch from start to finish!

SERVPRO of Highland Village is a long time veteran in the disaster recovery industry. Their team provides quality service and a fair price. Regardless of size or location, they are ready for whatever, whenever, and where ever it happens! You will be well served when you call on SERVPRO of Highland Village when you need help fast. They are standing by and always here to help!

The SERVPRO Team did a great job in getting my vents cleaned. They arrived on time, was mindful of my house and it’s contents, and worked timely and efficiently. The Team cleaned up any dust and debris. The team also communicated well and was a joy to work with. Job well done. Thanks SERVPRO!

Great people, excellent service. I highly recommend them

Harrison was AWESOME! Answered all of our questions in a timely manner and was a true professional. HIGHLY recommend!

Harrison went above and beyond addressing all my water damage needs. I was very impressed with his work and excellent customer service! I highly recommend their services!

Can't say enough good stuff about the team at SERVPRO Highland Village. We had a washing machine flood at 10pm at night. The mitigation team was out within 30 min and working to clean up our mess. Harrison and Lindsay were on top of everything and took great care of us through the entire process. We would highly recommend.

You are the ONLY good things about what happened to me.  I’ll even contact your corporate supervisor and tell them so! I value your help beyond words.  This has been such a bummer regarding storage and insurance. You’ve made me so happy that my furniture was saved from all that ick!!

We used SERVPRO for the first time yesterday. I was very impressed with the technician’s quality, timeliness and friendliness. He was very thorough in the job. I would definitely use them again and recommend SERVPRO to all of my friends and family.

Very straight forward and honest employees. They know how to respond quickly and effectively. I would recommend them to anyone!! Super friendly

We have worked with the Team at SERVPRO of Highland Village on several occasions and they have always been quick to respond and provided 5 star service.

Fantastic team of guys. Reliable, hardworking, and quick. I would recommend this team to anyone.

I had a great experience with SERVPRO. Julian was very kind and helpful and got everything done promptly. Highly recommend their services!

Harrison helped us out during a move out and move in. Affordable prices and does great work! He cleaned our carpet for us and both locations look great! He was quick to respond when we were short on time!

Nice family owned business with responsible employees. Excellent customer service!! Perfect for any cleaning or water restoration needed.

Good responsible employees!

If you want quality labor SERVPRO of Highland Village is the way to go!

Harrison and Bailey did an awesome job on our move out. They worked fast and efficiently to get our stuff moved out quickly, from multiple areas too. They left our place swept and clean too. I highly recommend them!

This morning we discovered our deep freezer in the garage was broken. We hadn’t opened it in a month since it’s just extra meat in there. SERVPRO was quick to come over and clean the freezer out so we can recycle it! They responded in less than an hour from when we called and they finished up within 30 minutes of getting to our house. Great price and customer service!

SERVPRO offered us fast service after we had an incident at our apartment community, and got the job done at a reasonable price. Great job guys!

Harrison Stone was amazing from the start. It was a Sunday when I received the news that a leak from a condo I was renting out had leaked to the downstairs neighbors causing major damage to her bathroom ceiling. When I called two other businesses, they were to charge a Sunday rate just to provide an estimate, he offered to go and provide me with a free estimate as promised. His pricing was beyond reasonable and over half the price of other contractors. I cannot say enough good things about Harrison and his professionalism. Even the downstairs neighbor was impressed!

We had a leak from our soda machine at our newly renovated restaurant that was an absolute nightmare. Harrison and his team made the whole process SO much easier on us. His work is impeccable. Hire him now!

We hired the SERVPRO of Highland Village team to remove standing water from our crawl space and dry out the area. When I called for help, Harrison responded quickly and answered all of my questions. He and his team were very thorough and professional. If we ever need water removal experts again, I'll be calling these guys.